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Return Policy


 

All items carry a 90 day warranty unless specified by your sales representative.  It’s the buyers responsibility to request the return within the 90 day warranty period.

Parts

All good working return parts must be returned within 30 days of receipt. Return shipping will be the buyers responsibility. Credit will not be given until item is received, inspected and tested.

All defective return parts will be credited upon receipt, inspection and test.

Printers

All good working printers must be returned within in 15 days of receipt. Return shipping will be the buyer’s responsibility. They must be shipped safely in original packaging or similar packaging as original. All printers returned shipped in poor packaging WILL NOT BE CREDITED.

All printers have a 90 day warranty. Any printer with a problem within receipt of 15 days can be returned for full credit. Virtue IT will supply a return label. Any printer with a problem AFTER the 15 days from receipt will be either repaired/ replaced.  All repair parts/replacement printers will be shipped by Virtue IT. If the unit is being replaced, the bad unit must ship in original packaging or replacement packaging. All printers returned shipped in poor packaging WILL NOT BE CREDITED.

Call us concerning a return.

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